Typical comments that signal a need for this program:
"I just want to know the truth on task status - good or bad. I'd rather know today that we're running behind than hear we are on target and find out later that we’ve missed our deadline."
"My colleagues seem to think it's okay to keep everyone waiting who made the effort to be on time. Do meeting start times have no meaning?"
“Whenever I asked for a price quote, they just kept responding with comments about a long-term relationship.”
“He just tells us what to do, to do it now and never says please. It’s like we are his servants instead of his team.”
“I wish he’d just let loose a little bit and act more casual. I’m his colleague. He can call me by my first name.”
“Sometimes I get so frustrated with the rigid ‘by the book’ attitude.”
“I feel as though I am pulling teeth to get a solution-oriented answer.”
Our one day program, “Working Better Together”, navigates specific issues and addresses why frustrations occur. The course provides executives with an understanding of beliefs, how others think, their work styles preferences, and how to interact more effectively.
Training objectives
- To learn skills to evaluate unfamiliar cultures
- To familiarize participants with the basics of intercultural communication
- To understand cultural influences and values
- To suggest effective behavioral approaches
Business topics
- Superior/subordinate interaction
- Negotiation styles
- Leadership characteristics
- Managerial work styles
- Project planning
- Business communication
- Networking/developing relationships
- Conflict resolution